Cornwall ON - While there are new start-ups of transit systems across North America on almost a monthly basis and cries for expanded service echo across the continent, some Cornwall Ontario officials are questioning the need for having a transit system at all. The city has hired a consultant to see if it is worth improving the transit operation in place or if the city should reduce or even discontinue the service.
I've ridden the Cornwall system in the past and found it a very freindly operation with very well maintained equipment. While not very crowded on most routes, even in peak, at the time I questioned the need for the large buses rather than smaller buses for their operation. While the cost savings would be minuscule, the appearance would have a big impact.
City Councilor Kim Baird however doesn't want to see smaller buses. She believes that having smaller buses would cause them to fill up. Isn't that the point Kim? A filled bus is far less costly to operate than one that only has a few riding it. Once you start filling up the smaller buses, expand back into larger buses. It won't be an overnight change and will take many years to attract and keep ridership based on the quality of service.
I would love to go in and overhaul the Cornwall operation. It is obvious that the city leaders don't really understand how transit works. Instead of having a 40 or 30 minute set schedule system-wide, routes need to be run based on demand. More frequently on routes that require it and less frequently on routes that have lighter ridership. Much of the change wouldn't impact the finances as it would simply be shuffling existing resources from areas that don't need it to areas that do.
That was one of the issues I had with Cornwall when I visited and rode the operation. The 40 minute headway on all routes at all times. I guess it was from growing up with service that ranged from every 5 minutes to once a day depending on the demand of the route but a system-wide schedule using the same headway does little to attract ridership.
Cornwall currently has a 4% share of riders versus population. That can easily be doubled through simple changes that could actually save money. On my trip there, I rode a route that had 7 people riding on it. When it reached the transfer point, 5 of the 7 people (who all got on at different stops) boarded another bus together. Immediately I questioned why the route I was on didn't continue on in the direction of the other route. Obviously that is where people wanted to go.
What was happening was that Cornwall was in fact getting the people to where they wanted to go but at twice the cost as it should have been. 2 buses and 2 drivers rather than a through routing that would free up 1 bus and driver for service elsewhere or just plain elimination of the freed up trip to save money.
Hopefully the consultant the city hired will look at such things. Cornwall could eventually pull a 15-20 percent share of riders versus population within 5 years if it runs the operation properly. Simply lowering the set system-wide headway from 40 to 30 minutes or adding Sunday service won't do it. Learning where people want to go, adjusting service to serve where people go as well as running an efficient operation will.
I've ridden the Cornwall system in the past and found it a very freindly operation with very well maintained equipment. While not very crowded on most routes, even in peak, at the time I questioned the need for the large buses rather than smaller buses for their operation. While the cost savings would be minuscule, the appearance would have a big impact.
City Councilor Kim Baird however doesn't want to see smaller buses. She believes that having smaller buses would cause them to fill up. Isn't that the point Kim? A filled bus is far less costly to operate than one that only has a few riding it. Once you start filling up the smaller buses, expand back into larger buses. It won't be an overnight change and will take many years to attract and keep ridership based on the quality of service.
I would love to go in and overhaul the Cornwall operation. It is obvious that the city leaders don't really understand how transit works. Instead of having a 40 or 30 minute set schedule system-wide, routes need to be run based on demand. More frequently on routes that require it and less frequently on routes that have lighter ridership. Much of the change wouldn't impact the finances as it would simply be shuffling existing resources from areas that don't need it to areas that do.
That was one of the issues I had with Cornwall when I visited and rode the operation. The 40 minute headway on all routes at all times. I guess it was from growing up with service that ranged from every 5 minutes to once a day depending on the demand of the route but a system-wide schedule using the same headway does little to attract ridership.
Cornwall currently has a 4% share of riders versus population. That can easily be doubled through simple changes that could actually save money. On my trip there, I rode a route that had 7 people riding on it. When it reached the transfer point, 5 of the 7 people (who all got on at different stops) boarded another bus together. Immediately I questioned why the route I was on didn't continue on in the direction of the other route. Obviously that is where people wanted to go.
What was happening was that Cornwall was in fact getting the people to where they wanted to go but at twice the cost as it should have been. 2 buses and 2 drivers rather than a through routing that would free up 1 bus and driver for service elsewhere or just plain elimination of the freed up trip to save money.
Hopefully the consultant the city hired will look at such things. Cornwall could eventually pull a 15-20 percent share of riders versus population within 5 years if it runs the operation properly. Simply lowering the set system-wide headway from 40 to 30 minutes or adding Sunday service won't do it. Learning where people want to go, adjusting service to serve where people go as well as running an efficient operation will.
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