It's a sentiment I have long held when dealing with anything political, especially public transit. Politicians and activist groups are hot to trot to spend money to roll out new and expensive toys while ignoring the infrastructure already in place. This is perhaps one of the main reasons public transit is falling apart today.
Just imagine how popular public transit could become if the transit agencies and politicians would invest in fixing what is already in place rather than building more things that puts further strain on an already strained system. The Port Authority of Allegheny County in Pittsburgh did just that in the early 1970's with very successful results. Over time it failed as they fell into the trap of ignoring what was in place and began focusing on expensive new toys and wasteful spending habits.
Having politicians and transit system administrations actually embrace fixing what is already in place most likely won't happen very often in our times. They can't get the face time in front of the media for ensuring proper funding is there to fix and improve the existing infrastructure. Because of the political treatment of transit, which is geared for new things rather than maintaining what's in place, it's easy to get government money for new transit projects but rather difficult to get money to actually run and maintain what is in place already.
While there are some flaws in Dolly Tiger's idea such as 20 minute service on every route, she is headed in the right direction. Fix what you have first before adding more. I often see letters like Dolly's and it makes me question why those in charge are so dense when the general public gets it.