Sunday, May 6, 2007

MUNI assaults increasing

San Francisco CA - The Examiner.com site had an interesting report on assaults against MUNI employees. The issue of assaults against transit personnel is something that effects all transit systems and the problem seems to be increasing.

MUNI employees (drivers, station attendants, etc.), experienced an average of 71.4 attacks a year for the last 5 years. That number is actually low as many assaults are not reported. Assaults often not reported are slapping, throwing things, spitting and yelling at the operator. These types of non-reported assaults often happen multiple times a day in every system.

The same trend is occurring at most every major transit system and there is no sign that the assaults will begin to drop off anytime soon. On the contrary, it appears the number of assaults on transit personnel will continue to increase.

The only reports the public usually hears of are on the severe end of the scale. In a few cases over the years, I've found that even these severe side of the scale reports from the Liberal media lean toward blaming the operator rather than the "innocent" rider who started the confrontation. I recall a recent story out of Canada where a driver was dragged out of the bus and beat up. The dyed-in-the-wool Liberal reporter asked in their report what the driver did to provoke such a response as though the peaceful rider that beat up the driver would never do something like that unless the operator provoked it.

Many states have a law similar to what California has where assaults on a transit worker are considered a felony. The problem is that the courts and District Attorneys often reduce charges or dismiss the case all together. This literally make the felony law a feel good measure that does little and puts the transit drivers at greater risk in doing their job.

Those who follow the transit industry will remember when on-board transit security cameras first came out and were being put on buses across the country. Unions complained about them invading the privacy of its members but over the past several years, the unions have done an about face and are demanding security cameras be put on transit vehicles to help protect the operators since the courts won't.

Management also doesn't often support the operators, even when the taped security video clearly shows the operator did nothing wrong. Management is so concerned that they'll be labeled anti-rider by the various activist groups and scare off riders if they start prosecuting the riders that assault the operators that they help put the operators (as well as other passengers) at an ever increasing risk.

Even back in the past when people were more civil toward each other, being a transit operator wasn't an easy job. Today the operators literally risk their lives with some of the nut cases that ride. Until the transit systems and courts start getting tough with the riders that violate the law and assault transit personnel, the risk will continue to increase.

While there are some bad apples in the transit system, the vast majority of the assaults originate from the rider that was never taught how to behave when they were growing up. I have witnessed more than a few of these operator-rider incidents in my life and every one of them was caused by a rider that was in the wrong.

The politicians don't help matters either. Madison Wisconsin operators were screaming for security cameras to be installed on the buses for safety reasons and that was met with politicians debating the expenditure for over a year (yet they can come up with money to study building an unneeded streetcar line). Detroit Michigan operators and riders have been demanding that police be assigned to ride the buses for over a year and the politicians keep voting it down because of the expense yet are talking at the same time about rail lines.

It's time to knuckle down on the misbehaving rider and lower the risk that the operators and other riders that know how to behave have to take. While I'm not known for advocating for spending more money on transit, operator and rider security is one area that must be addressed. It's not cheap to do but it is something that must be done if you want a transit system these days.

1 comment:

Anonymous said...

On April 16 an engineer operating an Amtrak Capitol Corridor commutor train in Sacramento CA was dragged from his cab and beaten with bottles and rocks by a group of teenage thugs. They had set up a barracade on the tracks to stop the train. The conductor got out of the engine and when they began to attack him the engineer went to his aid and was severely beaten. More details are in this article:

http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/04/20/BAGG3PCES41.DTL

Five have been apprehended for this crime and a sixth is being sought.
http://www.sacbee.com/101/story/167192.html